Delivery & Returns

                                                                Delivery 

Online orders are processed the same day until 2 pm which is the last courier pick-up time, orders are received within 3-5 business days.

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Unfortunately due to Covid-19 restrictions, some orders may experience some delays in Rural areas. Tracking details are sent out to each customer.

                                       Returns

At Sustainable Drains, we stand by the quality of our products and are committed to ensuring you are satisfied with your purchase. If you are not happy with something purchased from us, you can return the product for a refund or exchange within 30 days provided the item is in original unused condition, complete with its original packaging and instruction manuals.

If your product is damaged or faulty, please contact our customer service team for support via email sustainabledrains@gmail.com or phone 0800 99 8000.